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Change Management

What's Difficult about Managing Change?

• Resistance
• Uncertainty
• Sabotage

Issues that might arise in your Team during a period of Major Change?

• Resistance
• Fear - uncertainty - doubt
• Drop in productivity
• Business as usual and transition work can get mixed up
• Line of authority and responsibility can become blurred

Key Behaviours that Leaders can Adopt?

• Strong leadership - vision, communication, flexibility, involving team members, trust
• Focus on this Q's opportunity
• Benefits of change
• Training for the new environment
• Objection handling, reframing
• Showing your own commitment
• Lead from the front
• Listening to individual concerns
• Continuous communication - how? (1 to 1s, email, huddles, team meetings)
• Understand and communicate key priorities

Key Question - How Good are you at Managing Change?